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Item Details
Title: PASSING YOUR ITIL FOUNDATION EXAM
THE OFFICIAL ITIL FOUNDATION STUDY AID
By: Great Britain. Office of Government Commerce
Format: Paperback

List price: £15.00
Our price: £13.35
Discount:
11%
You save: £1.65
ISBN 10: 011331079X
ISBN 13: 9780113310791
Availability: Usually dispatched immediately.
 Delivery rates
Stock: Currently 110 items in stock
Publisher: STATIONERY OFFICE BOOKS
Pub. date: 30 November, 2007
Description: Provides an overview of the purpose and objectives and format of the Official ITIL qualifications examination. This title offers an introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
Synopsis: This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. This title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.The structure of the book complements the structure of the exam syllabus. It contains a Mock Exam with an Answer Key with rational to help the candidate to pass the ITIL Foundation Exam. It is a suitable study tool for the Version 2 to Version 3 bridging exam.
Publication: UK
Imprint: Stationery Office Books
Returns: Returnable

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