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Item Details
Title: ORGANIZATIONAL SELF-ASSESSMENT
By: Tito Conti
Format: Hardback

List price: £71.00
Our price: £73.00


This item is not a usual stock item, but we can try to source it. Our price includes a finder's fee of £2.00 per copy. The usual dispatch time is 4-6 weeks.

ISBN 10: 0412788802
ISBN 13: 9780412788802
Publisher: KLUWER ACADEMIC PUBLISHERS GROUP
Pages: 312
Description: Self-assessment has emerged as a potentially powerful tool for assessing weakneses and planning improvement within companies. This text integrates self-assessment and improvement into the corporate strategic planning cycle.
Synopsis: In today's competitive (sometimes hypercompetitive) environments, companies need tools that can help them to assess their weaknesses and plan improvements. Self-assessment has emerged as a potentially powerful tool for this purpose. Until now self-assessment has been considered as a by-product of Quality Award Assessments. As such, it is more apt to identify already excellent companies than to spot weaknesses in any kind of company. Moreover, award models and approaches lack diagnostic power. This book proposes a model that is no longer a TQM model but a "business model" and a highly diagnostic process.This text integrates self-assessment and subsequent improvement planning into the corporate strategic planning cycle to create a real business model. This book should be useful for quality managers and consultants. It should also be of interest to managers involved in strategic and operational business planning in industry, service and administration as well as academics involved in managerial and organizational disciplines.
Illustrations: 83 line illustrations
Publication: Netherlands
Imprint: Kluwer Academic Publishers
Returns: Non-returnable
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