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Item Details
Title: MASTERING YOUR ORGANIZATION'S PROCESSES
A PLAIN GUIDE TO BPM
By: Roger Whitehead, John O'Connell, John Pyke
Format: Hardback

List price: £32.00
Our price: £27.52
Discount:
14%
You save: £4.48
ISBN 10: 0521839750
ISBN 13: 9780521839754
Availability: Usually dispatched immediately.
 Delivery rates
Stock: Currently 3 items in stock
Publisher: CAMBRIDGE UNIVERSITY PRESS
Pub. date: 19 January, 2006
Pages: 290
Description: Book assisting understanding and implementation of Business Process Management for managers and MBA students.
Synopsis: Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the kinds of computer software available for improving and managing business processes in a flexible way. Detailed case studies illustrate that successful process management depends on attention to the human, organizational and financial factors involved, as well as the strategic implications. Finally, the book gives even-handed guidance on what to look for in Business Process Management software and discusses current technical trends. With many clear diagrams and footnotes throughout, a glossary of terms and suggestions on further reading, the book enables the non-specialist reader to take a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers, this book will also appeal to MBA and business studies students.
Illustrations: 57 line diagrams 3 tables
Publication: UK
Imprint: Cambridge University Press
Returns: Returnable
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