HOTEL AND HOSPITALITY ENGLISH by Mike Seymour ( 9780007431984 )

Item Details

Title:

HOTEL AND HOSPITALITY ENGLISH
A1-A2

By:

Mike Seymour

Format:

Mixed media product

List price:

£14.99

Our price:

£10.94

Discount:

27% off

You save:

£4.05

ISBN 10:

0007431988

ISBN 13:

9780007431984

Availability:

Usually dispatched within 1-2 days.

Delivery rates

Stock:

Currently 5 available

Publisher:

HARPERCOLLINS PUBLISHERS

Pub. date:

1 September, 2011

Series:

Collins English for Work

Pages:

160

Description:

Synopsis:

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.*The audio CD provides valuable listening practice to accompany each unit.

Publication:

Imprint:

Collins

Returns:

Returnable

Some other items by this author:

COLLINS HOTEL & HOSPITALITY ENGLISH [WORKBOOK ONLY] (PB)

EDUCATING FOR HUMANITY