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Item Details
Title: PASSING YOUR ITIL FOUNDATION EXAM
THE OFFICIAL ITIL FOUNDATION STUDY AID
By: Great Britain. Office of Government Commerce
Format: Paperback

List price: £15.00
Our price: £13.05
Discount:
13%
You save: £1.95
ISBN 10: 011331079X
ISBN 13: 9780113310791
Availability: Usually dispatched immediately.
 Delivery rates
Stock: Currently 61 items in stock
Publisher: STATIONERY OFFICE BOOKS
Pub. date: 30 November, 2007
Description: Provides an overview of the purpose and objectives and format of the Official ITIL qualifications examination. This title offers an introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.
Synopsis: This publication is endorsed by APM Group, the official ITIL Accreditor, and contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overview of the purpose and objectives and format of the examination. This title offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam.The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.The structure of the book complements the structure of the exam syllabus. It contains a Mock Exam with an Answer Key with rational to help the candidate to pass the ITIL Foundation Exam. It is a suitable study tool for the Version 2 to Version 3 bridging exam.
Publication: UK
Imprint: Stationery Office Books
Returns: Returnable
Some other items by this author:
APPLICATION MANAGEMENT (PB)
BUSINESS BENEFITS THROUGH PROJECT MANAGEMENT (PB)
BUSINESS PERSPECTIVE (PB)
BUSINESS PERSPECTIVE: THE IS VIEW ON DELIVERING SERVICES TO THE BUSINESS (CD)
BUYING SOFTWARE - A BEST PRACTICE APPROACH (PB)
FOR SUCCESSFUL PROGRAMME MANAGEMENT (PB)
FOR SUCCESSFUL PROJECT MANAGEMENT (PB)
FOR SUCCESSFUL RISK MANAGEMENT (PB)
HOW TO MANAGE BUSINESS AND IT STRATEGIES (PB)
HOW TO MANAGE BUSINESS AND IT STRATEGIES CD-ROM (CD)
HOW TO MANAGE BUSINESS CHANGE (PB)
HOW TO MANAGE BUSINESS CHANGE CD-ROM (CD)
HOW TO MANAGE PERFORMANCE (PB)
HOW TO MANAGE PERFORMANCE CD-ROM (CD)
HOW TO MANAGE SERVICE ACQUISITION (PB)
HOW TO MANAGE SERVICE ACQUISITION CD-ROM (CD)
HOW TO MANAGE SERVICE PROVISION (PB)
HOW TO MANAGE SERVICE PROVISION CD-ROM (CD)
ICT INFRASTRUCTURE MANAGEMENT (CD)
ICT INFRASTRUCTURE MANAGEMENT (PB)
IMPROVING PROJECT PERFORMANCE USING PRINCE2 MATURITY MODEL (PB)
IS MANAGEMENT AND BUSINESS CHANGE GUIDES (CD)
IS MANAGEMENT AND BUSINESS CHANGE GUIDES SET (PB)
ITIL LIFECYCLE PUBLICATION SUITE
ITIL SMALL-SCALE IMPLEMENTATION (HB)
ITIL SMALL-SCALE IMPLEMENTATION (PB)
KEY ELEMENT GUIDE CONTINUAL SERVICE IMPROVEMENT (PB)
KEY ELEMENT GUIDE SERVICE DESIGN
KEY ELEMENT GUIDE SERVICE OPERATION
KEY ELEMENT GUIDE SERVICE STRATEGY
KEY ELEMENT GUIDE SERVICE TRANSITION
MANAGEMENT OF RISK (CD)
MANAGEMENT OF RISK (PB)
MANAGEMENT OF RISK (PB)
MANAGEMENT OF RISK POCKETBOOK
MANAGING PORTFOLIOS OF CHANGE (PB)
MANAGING SUCCESSFUL PROGRAMMES
MANAGING SUCCESSFUL PROGRAMMES (PB)
MANAGING SUCCESSFUL PROGRAMMES POCKETBOOK
MANAGING SUCCESSFUL PROGRAMMES POCKETBOOK
MANAGING SUCCESSFUL PROJECTS WITH PRINCE2 (CD)
MANAGING SUCCESSFUL PROJECTS WITH PRINCE2 (CD)
MANAGING SUCCESSFUL PROJECTS WITH PRINCE2 (PB)
PASSING THE PRINCE2 EXAMINATION
PASSING THE PRINCE2 EXAMINATION BOOK (PB)
PASSING THE PRINCE2 EXAMINATIONS (CD)
PEOPLE ISSUES AND PRINCE2 (PB)
PRINCE2 FOR THE PROJECT EXECUTIVE (PB)
SERVICE DELIVERY (PB)
SOFTWARE ASSET MANAGEMENT (PB)
THE BUSINESS PERSPECTIVE
THE BUSINESS PERSPECTIVE (CD)
THE OFFICIAL INTRODUCTION TO THE ITIL SERVICE LIFECYCLE

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