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Item Details
Title: LEAN HOSPITALS
IMPROVING QUALITY, PATIENT SAFETY, AND EMPLOYEE SATISFACTION
By: Mark Graban
Format: Electronic book text

List price: £29.99


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ISBN 10: 143985209X
ISBN 13: 9781439852095
Publisher: CRC PRESS INC
Pub. date: 24 July, 2008
Pages: 280
Synopsis: Winner of a 2009 Shingo Research and Professional Publication PrizeDrawing on his years of working with hospitals, Mark Graban explains why and how Lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of Lean methods for patients, employees, physicians, and the hospital itself, he explains how Lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste in their own processes - effectively preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care.Additionally, Graban describes how Standardized Work and error-proofing can prevent common hospital errors and details root cause problem-solving and daily improvement processes that can engage all personnel in systemic improvement. A unique guide for healthcare professionals, Lean Hospitals clearly elaborates the steps they can take to begin the proactive process of Lean implementation.The book has an accompanying website with more information.Mark Graban was quoted in a July 2010 New York Times article about lean hospitals.
Illustrations: 9 Halftones, black and white; 23 Tables, black and white; 41 Illustrations,
Publication: US
Imprint: Productivity Press
Returns: Non-returnable
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