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Item Details
Title:
HOTEL AND HOSPITALITY ENGLISH
A1-A2
By:
Mike Seymour
Format:
Mixed media product
List price:
£14.99
Our price:
£10.94
Discount:
27
% off
You save:
£4.05
ISBN 10:
0007431988
ISBN 13:
9780007431984
Availability:
Usually dispatched within 1-2 days.
Delivery rates
Stock:
Currently
5
available
Publisher:
HARPERCOLLINS PUBLISHERS
Pub. date:
1 September, 2011
Series:
Collins English for Work
Pages:
160
Description:
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
Synopsis:
This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.*The audio CD provides valuable listening practice to accompany each unit.
Publication:
UK
Imprint:
Collins
Returns:
Returnable
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