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Item Details
Title: QUALITY WITHOUT TEARS
THE ART OF HASSLE-FREE MANAGEMENT
By: Philip B. Crosby
Format: Paperback

List price: £17.99
Our price: £14.84
Discount:
17.5% off
You save: £3.15
ISBN 10: 0070145113
ISBN 13: 9780070145115
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Pub. date: 22 May, 1995
Pages: 205
Description: Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.
Synopsis: Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.
Illustrations: index
Publication: US
Imprint: McGraw-Hill Professional
Returns: Returnable
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