pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
Visit our new collection website www.collectionsforschool.co.uk
     
Email: Subscribe to news & offers:
Need assistance? Log In/Register


Item Details
Title: TOTAL QUALITY MANAGEMENT AND OPERATIONAL EXCELLENCE
TEXT WITH CASES
By: John S. Oakland
Format: Paperback

List price: £63.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0415635500
ISBN 13: 9780415635509
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 24 April, 2014
Edition: 4th Revised edition
Pages: 500
Synopsis: The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: * Accelerating change * Reducing cost * Protecting reputation Oakland's popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors.This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.
Illustrations: 215 black & white illustrations, 26 black & white tables, 215 black & white
Publication: UK
Imprint: Routledge
Returns: Returnable
Some other items by this author:
A DICTIONARY OF BRITISH INSTITUTIONS
A DICTIONARY OF BRITISH INSTITUTIONS
A DICTIONARY OF BRITISH INSTITUTIONS
A DICTIONARY OF BRITISH INSTITUTIONS
A DICTIONARY OF BRITISH INSTITUTIONS (PB)
ACHIEVING QUALITY LEARNING IN HIGHER EDUCATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (HB)
AMERICAN CIVILIZATION (PB)
AMERICAN CIVILIZATION (PB)
AMERICAN CIVILIZATION (PB)
AMERICAN CIVILIZATION (PB)
AMERICAN CIVILIZATION (PB)
AMERICAN CIVILIZATION (PB)
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
CONTEMPORARY BRITAIN
CONTEMPORARY BRITAIN
CONTEMPORARY BRITAIN
CONTEMPORARY BRITAIN
CONTEMPORARY BRITAIN (HB)
CONTEMPORARY BRITAIN (PB)
IRISH CIVILIZATION
IRISH CIVILIZATION
IRISH CIVILIZATION
IRISH CIVILIZATION (HB)
IRISH CIVILIZATION (PB)
MEGA-UNIVERSITIES AND KNOWLEDGE MEDIA
MORAL MATURITY
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT (HB)
POCKET GUIDE TO TQM
POCKET GUIDE TO TQM (HB)
POCKET GUIDE TO TQM (PB)
PRODUCTION AND OPERATIONS MANAGEMENT (PB)
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL
STATISTICAL PROCESS CONTROL (HB)
STATISTICAL PROCESS CONTROL (HB)
STATISTICAL PROCESS CONTROL (PB)
STATISTICAL PROCESS CONTROL AND DATA ANALYTICS
STATISTICAL PROCESS CONTROL AND DATA ANALYTICS (HB)
THE FOUNDATION AND FUTURE OF FEMINIST THERAPY
TOTAL CONSTRUCTION MANAGEMENT
TOTAL CONSTRUCTION MANAGEMENT
TOTAL CONSTRUCTION MANAGEMENT
TOTAL CONSTRUCTION MANAGEMENT (HB)
TOTAL CONSTRUCTION MANAGEMENT (PB)
TOTAL ORGANIZATIONAL EXCELLENCE
TOTAL ORGANIZATIONAL EXCELLENCE
TOTAL ORGANIZATIONAL EXCELLENCE
TOTAL ORGANIZATIONAL EXCELLENCE
TOTAL ORGANIZATIONAL EXCELLENCE
TOTAL ORGANIZATIONAL EXCELLENCE (HB)
TOTAL ORGANIZATIONAL EXCELLENCE (PB)
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN (HB)
TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN (PB)
TOTAL QUALITY MANAGEMENT (HB)
TOTAL QUALITY MANAGEMENT (PB)
TOTAL QUALITY MANAGEMENT (PB)
TOTAL QUALITY MANAGEMENT AND OPERATIONAL EXCELLENCE
TOTAL QUALITY MANAGEMENT AND OPERATIONAL EXCELLENCE
TOTAL QUALITY MANAGEMENT AND OPERATIONAL EXCELLENCE
TOTAL QUALITY MANAGEMENT AND OPERATIONAL EXCELLENCE (HB)
TOTAL QUALITY MANAGEMENT TEXT WITH CASES
TOTAL QUALITY MANAGEMENT TEXT WITH CASES
TOTAL QUALITY MANAGEMENT TEXT WITH CASES
TOTAL QUALITY MANAGEMENT TEXT WITH CASES (PB)
TOTAL QUALITY MANAGEMENT: A PICTORIAL GUIDE FOR MANAGERS (HB)
TQM: TEXT WITH CASES
TQM: TEXT WITH CASES
TQM: TEXT WITH CASES
TQM: TEXT WITH CASES
TQM: TEXT WITH CASES

TOP SELLERS IN THIS CATEGORY
Scaling up Excellence (Paperback)
By: Robert I. Sutton, Hayagreeva Rao
Cornerstone
Our Price : £8.75
more details
Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed (Paperback)
By: John Maxey, Michael L. George, David Rowlands
McGraw-Hill Education - Europe
Our Price : £11.67
more details
Lean Production Simplified (Paperback)
By: Pascal Dennis
Taylor & Francis Inc
Our Price : £34.19
more details
Systems Design and Engineering (Paperback)
By: G. Maarten Bonnema, Karel T. Veenvliet, Jan F. Broenink
Taylor & Francis Inc
Our Price : £43.19
more details
Principles and Practices of Quality Assurance (Paperback)
By: Ann Gravells
SAGE Publications Ltd
Our Price : £20.39
more details
BROWSE FOR BOOKS IN RELATED CATEGORIES
 ECONOMICS, FINANCE, BUSINESS AND INDUSTRY
 business & management
 management & management techniques
 quality assurance (qa) & total quality management (tqm)


Information provided by www.pickabook.co.uk
SHOPPING BASKET
  
Your basket is empty
  Total Items: 0
 

NEW
Ramadan and Eid al-Fitr
By: SARA KHAN
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
add to basket

Learning
That''s My Story!: Drama for Confidence, Communication and C...
By: ADAM POWER-ANNAND
The ability to communicate is an essential life skill for all children, underpinning their confidence, personal and social wellbeing, and sense of self.
add to basket