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Item Details
Title: OAKLAND ON QUALITY MANAGEMENT
By: John S. Oakland
Format: Hardback

List price: £67.99
Our price: £61.19
Discount:
10% off
You save: £6.80
ISBN 10: 0750657413
ISBN 13: 9780750657419
Availability: Usually dispatched within 1-3 weeks.
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Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 11 May, 2004
Edition: 3rd Revised edition
Pages: 488
Description: Chows managers how to implement a Total Quality Management strategy in all activities and thereby achieve top quality performance overall. This book addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.
Synopsis: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.
Illustrations: black & white illustrations
Publication: UK
Imprint: Butterworth-Heinemann Ltd
Returns: Returnable
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BRITISH CIVILIZATION
BRITISH CIVILIZATION
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BRITISH CIVILIZATION
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BRITISH CIVILIZATION
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BRITISH CIVILIZATION
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (HB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
BRITISH CIVILIZATION (PB)
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CONTEMPORARY BRITAIN
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MEGA-UNIVERSITIES AND KNOWLEDGE MEDIA
MORAL MATURITY
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OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
OAKLAND ON QUALITY MANAGEMENT
POCKET GUIDE TO TQM
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PRODUCTION AND OPERATIONS MANAGEMENT (PB)
STATISTICAL PROCESS CONTROL
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THE FOUNDATION AND FUTURE OF FEMINIST THERAPY
TOTAL CONSTRUCTION MANAGEMENT
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TOTAL CONSTRUCTION MANAGEMENT (HB)
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TOTAL ORGANIZATIONAL EXCELLENCE
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TOTAL ORGANIZATIONAL EXCELLENCE
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TOTAL QUALITY IN THE CONSTRUCTION SUPPLY CHAIN
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TQM: TEXT WITH CASES
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