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Item Details
Title: TOTAL QUALITY MANAGEMENT TEXT WITH CASES
By: Amrik Sohal
Format: Paperback

List price: £43.99
Our price: £39.59
Discount:
10% off
You save: £4.40
ISBN 10: 0750689250
ISBN 13: 9780750689250
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 1 May, 1996
Pages: 480
Description: Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia.
Synopsis: First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.
Illustrations: black & white illustrations
Returns: Returnable
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