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Item Details
Title: TOTAL ORGANIZATIONAL EXCELLENCE
By: John Oakland
Format: Electronic book text

List price: £36.99


We believe that this item is permanently unavailable, and so we cannot source it.

ISBN 10: 1136354476
ISBN 13: 9781136354472
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 30 August, 2001
Pages: 280
Synopsis: Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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CONTEMPORARY BRITAIN
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POCKET GUIDE TO TQM
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