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Item Details
Title: BUSINESS PROCESS MANAGEMENT
By: John Jeston
Format: Paperback

List price: £44.99


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ISBN 10: 1138738409
ISBN 13: 9781138738409
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 30 November, 2017
Edition: 4th New edition
Pages: 640
Synopsis: Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book's runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM's interrelationship with organizational management, culture and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it's to be successful: augmented and aligned with other management disciplines.This highly anticipated fourth edition brings Jeston's practicable frameworks and solutions up-to-date with the latest developments in BPM, including the robotics process automation, digital strategies and the changes necessary as a result of the impact of the quad generations in the workforce.This thoroughly revised and updated new edition includes:Enhanced BPM House noting the importance of traceability from strategy to execution activitiesNew and revised case studiesAn analysis of the risks and benefits of robotics automatic and cognitive computing.The book highlights that millennials will be 50% of the global workforce in 2020 and 67% by 2025 -Jeston warns managers to ignore them at your peril. Business processes and the way work is performed must evolve! This book will prove to be an indispensable guide to any senior business executive or CFO while providing practical BPM examples to undergraduate and postgraduate students alike.
Illustrations: 154 Line drawings, color; 1 Halftones, color; 104 Tables, color; 155
Publication: UK
Imprint: Routledge
Returns: Returnable
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