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Item Details
Title: LEAN SOLUTIONS
HOW COMPANIES AND CUSTOMERS CAN CREATE VALUE AND WEALTH TOGETHER
By: Daniel T. Jones, James P. Womack
Format: Electronic book text

List price: £14.99


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ISBN 10: 1471111016
ISBN 13: 9781471111013
Publisher: SIMON & SCHUSTER LTD
Pub. date: 12 September, 2013
Description: From the authors of LEAN THINKING and THE MACHINE THAT CHANGED THE WORLD comes a new book that demonstrates the benefits of 'lean' companies.
Synopsis: A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
Publication: UK
Imprint: Simon & Schuster Ltd
Returns: Non-returnable
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