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Item Details
| Title:
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USER EXPERIENCE IN LIBRARIES
APPLYING ETHNOGRAPHY AND HUMAN-CENTRED DESIGN |
| By: |
Andy Priestner (Editor), Matt Borg (Editor) |
| Format: |
Paperback |
| List price:
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£43.99 |
| Our price: |
£39.59 |
| Discount: |
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| You save:
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£4.40 |
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| ISBN 10: |
147248472X |
| ISBN 13: |
9781472484727 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
17 May, 2016 |
| Pages: |
220 |
| Description: |
How much do you really know about the user experience of your library spaces and services? Do you observe and record your users' behaviour? Do you gather as much qualitative data as quantitative? Are you engaged in user research beyond traditional surveys? |
| Synopsis: |
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to implement innovative new services, while also maintaining and updating the old. The efforts undertaken are immense, but how best to evaluate their success? In this groundbreaking new book from Routledge, library practitioners, anthropologists, and design experts combine to advocate a new focus on User Experience (or 'UX') research methods. Through a combination of theoretical discussion and applied case studies, they argue that this ethnographic and human-centred design approach enables library professionals to gather rich evidence-based insights into what is really going on in their libraries, allowing them to look beyond what library users say they do to what they actually do. Edited by the team behind the international UX in Libraries conference, User Experience in Libraries will ignite new interest in a rapidly emerging and game-changing area of research. Clearly written and passionately argued, it is essential reading for all library professionals and students of Library and Information Science.It will also be welcomed by anthropologists and design professionals working in related fields. |
| Illustrations: |
Includes 18 b&w illustrations |
| Publication: |
UK |
| Imprint: |
Ashgate Publishing Limited |
| Returns: |
Returnable |
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