pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
Visit our new collection website www.collectionsforschool.co.uk
     
Email: Subscribe to news & offers:
Need assistance? Log In/Register


Item Details
Title: OPERATIONAL SUPPORT AND ANALYSIS
A GUIDE FOR ITIL (R) EXAM CANDIDATES
By: John Sansbury
Format: Electronic book text

List price: £29.99


We believe that this item is permanently unavailable, and so we cannot source it.

ISBN 10: 1780171978
ISBN 13: 9781780171975
Publisher: BCS LEARNING & DEVELOPMENT LIMITED
Pub. date: 20 April, 2014
Edition: 2nd edition
Pages: 160
Description: This user-friendly book aims to assist candidates pass the ITIL (R) OSA Intermediate examination. It references material from the core ITIL texts and gives practical guidance. This new edition includes the latest ITIL guidance as well as additional insights from the author's own experience of developing effective solutions. An ITIL (R) licensed product.
Synopsis: This user-friendly book aims to assist candidates pass the ITIL (R) OSA Intermediate examination. It not only references the source material from the core ITIL texts, but crucially also gives practical guidance based on real-life experiences. This new edition reflects the latest ITIL guidance, definitions, terminology and diagrams, as well as many additional insights from the author's own experience of developing effective solutions and practices. An ITIL (R) licensed product.
Publication: UK
Imprint: BCS, The Chartered Institute for IT
Returns: Non-returnable
Some other items by this author:



Information provided by www.pickabook.co.uk
SHOPPING BASKET
  
Your basket is empty
  Total Items: 0
 

NEW
Ramadan and Eid al-Fitr
By: SARA KHAN
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
add to basket

Learning
That''s My Story!: Drama for Confidence, Communication and C...
By: ADAM POWER-ANNAND
The ability to communicate is an essential life skill for all children, underpinning their confidence, personal and social wellbeing, and sense of self.
add to basket