 |
|
|
Item Details
| Title:
|
QUALITY IN THE PUBLIC SECTOR
|
| By: |
Jennifer Bean, Lascelles Hussey |
| Format: |
Paperback |
| List price:
|
£16.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
1899448829 |
| ISBN 13: |
9781899448821 |
| Publisher: |
HB PUBLICATIONS |
| Pub. date: |
1 November, 2011 |
| Edition: |
2nd Revised edition |
| Series: |
Essential skills for the public sector |
| Pages: |
148 |
| Description: |
This book aims to assist those providing public sector services clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality. It is increasingly important that quality services are maintained whilst also achieving value for money from public funds. |
| Synopsis: |
Quality in the Public Sector is one of a series of books entitled "Essential Skills for the Public Sector". It sets out ways in which those providing public sector services can clarify what is meant by quality and how quality can be achieved. It considers issues such as setting standards, measuring and monitoring quality and the cost versus the benefit of introducing quality systems. It is increasingly important that quality services are maintained whilst striving towards achieving value for money from public funds. There are worked examples and practical exercises which allow the theory to be put into practice, encouraging self-development and continuous improvement. The style is simple, easy to read, and accessible to staff at all levels within an organisation. It is an essential addition to a manager's toolkit of skills and knowledge. |
| Illustrations: |
black & white illustrations |
| Publication: |
UK |
| Imprint: |
HB Publications |
| Returns: |
Non-returnable |
|
|
|
 |
Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
|
|
|
|
|
|
|
|
|
|
|