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Item Details
Title: HOTEL AND HOSPITALITY ENGLISH
A1-A2
By: Mike Seymour
Format: Mixed media product

List price: £14.99
Our price: £10.94
Discount:
27% off
You save: £4.05
ISBN 10: 0007431988
ISBN 13: 9780007431984
Availability: Usually dispatched within 1-2 days.
 Delivery rates
Stock: Currently 57 available
Publisher: HARPERCOLLINS PUBLISHERS
Pub. date: 1 September, 2011
Series: Collins English for Work
Pages: 160
Description: This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
Synopsis: This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.*The audio CD provides valuable listening practice to accompany each unit.
Publication: UK
Imprint: Collins
Returns: Returnable
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