 |
|
|
Item Details
| Title:
|
THE ESSENCE OF TOTAL QUALITY MANAGEMENT
|
| By: |
John Bank |
| Format: |
Paperback |
| List price:
|
£76.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
0135731143 |
| ISBN 13: |
9780135731147 |
| Publisher: |
PEARSON EDUCATION (US) |
| Pub. date: |
2 December, 1999 |
| Edition: |
2nd edition |
| Pages: |
280 |
| Description: |
The Essence of Total Quality Management, 2/e combines theory and practical evidence to providean accessible and up-to-date overview of the subject. The book requires no prior knowledge of TQM and is an ideal text for courses where TQM is being introduced for the first time. |
| Synopsis: |
A concise overview of the TQM topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The text sets out the main concepts of total quality management and traditional quality control and analyses the costs of quality (eg presentation, appraisal, international failure, external failure and lost opportunities). |
| Publication: |
US |
| Imprint: |
Prentice Hall |
| Returns: |
Non-returnable |
|
|
|
 |
|
|
|
|
|
No Cheese, Please!
A fun picture book for children with food allergies - full of friendship and super-cute characters!Little Mo the mouse is having a birthday party.
|
My Brother Is a Superhero
Luke is massively annoyed about this, but when Zack is kidnapped by his arch-nemesis, Luke and his friends have only five days to find him and save the world...
|
|
|
|
|