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Item Details
| Title:
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EVALUATING PUBLIC MANAGEMENT REFORMS
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| By: |
George A. Boyne, Catherine Farrell, Jennifer Law |
| Format: |
Electronic book text |
| List price:
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£34.79 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0335230865 |
| ISBN 13: |
9780335230860 |
| Publisher: |
OPEN UNIVERSITY PRESS |
| Pub. date: |
1 January, 2003 |
| Synopsis: |
Governments across the world are pursuing reform in an effort to improve public services. But have these reforms actually led to improvements in services? Evaluating Public Management Reforms develops a framework for a theory-based evaluation of reforms, and then uses this framework to assess the impact of new arrangements for public service delivery in the UK. This book: * identifies the conceptual and practical problems of finding clear criteria for evaluating reforms * focuses on the shifts in public management towards markets and competition, towards the publication of performance indicators, and from larger to smaller organizations * considers what impact these reforms have had on the efficiency, responsiveness and equity of services * comprehensively reviews the evidence on the effects of reform on health care, housing and education * discusses the implications for public sector management. |
| Publication: |
UK |
| Imprint: |
Open University Press |
| Returns: |
Non-returnable |
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