Title:
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INTRODUCTION TO SERVICE ENGINEERING
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By: |
Waldemar Karwowski, Gavriel Salvendy (Editor) |
Format: |
Hardback |
List price:
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£142.95 |
Our price: |
£128.66 |
Discount: |
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You save:
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£14.29 |
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ISBN 10: |
0470382414 |
ISBN 13: |
9780470382417 |
Availability: |
Usually dispatched within 1-3 weeks.
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Stock: |
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Publisher: |
JOHN WILEY AND SONS LTD |
Pub. date: |
1 January, 2010 |
Pages: |
672 |
Description: |
College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. |
Synopsis: |
College graduates need to gain new skills to thrive in a service business environment. Compiled by an editorial board of specialists in the various areas and edited by a best-selling author, Introduction to Service Engineering is the ideal textbook as well as reference for professionals interested in service engineering. The book provides examples, problems, real world case studies, and a solutions manual. As the first book to globally bring together experts on all aspects of service engineering, this resource serves as a much-needed guide to both the processes and the management of service. |
Illustrations: |
Illustrations |
Publication: |
UK |
Imprint: |
John Wiley & Sons Ltd |
Returns: |
Returnable |