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Item Details
Title: PUBLIC SERVICE PERFORMANCE
PERSPECTIVES ON MEASUREMENT AND MANAGEMENT
By: G. A. Boyne (Editor), Kenneth J. Meier (Editor), Laurence J. O'Toole Jr. (Editor)
Format: Hardback

List price: £104.00
Our price: £91.00
Discount:
12.5% off
You save: £13.00
ISBN 10: 0521859913
ISBN 13: 9780521859912
Availability: Usually dispatched within 1-3 weeks.
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Publisher: CAMBRIDGE UNIVERSITY PRESS
Pub. date: 23 November, 2006
Pages: 338
Description: An important 2006 contribution to the debate about how to improve the performance of public organizations.
Synopsis: The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. Originally published in 2006, this important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: what approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.
Illustrations: 51 tables
Publication: UK
Imprint: Cambridge University Press
Returns: Returnable
Some other items by this author:
ADVANCING PUBLIC MANAGEMENT
ADVANCING PUBLIC MANAGEMENT (PB)
AMERICAN INTERGOVERNMENTAL RELATIONS (PB)
APPLIED STATISTICS FOR PUBLIC ADMINISTRATION (PB)
APPLIED STATISTICS FOR PUBLIC AND NONPROFIT ADMINISTRATION (PB)
APPLIED STATISTICS FOR PUBLIC AND NONPROFIT ADMINISTRATION (PB)
APPLIED STATISTICS FOR PUBLIC AND NONPROFIT ADMINISTRATION, INTERNATIONAL EDITION (PB)
BUREAUCRACY IN A DEMOCRATIC STATE
BUREAUCRACY IN A DEMOCRATIC STATE (HB)
BUREAUCRACY IN A DEMOCRATIC STATE (PB)
COMPARATIVE PUBLIC MANAGEMENT
COMPARATIVE PUBLIC MANAGEMENT (HB)
COMPARATIVE PUBLIC MANAGEMENT (PB)
EVALUATING PUBLIC MANAGEMENT REFORMS (HB)
EVALUATING PUBLIC MANAGEMENT REFORMS (PB)
LATINO POLITICS (PB)
LOCAL GOVERNMENT REFORM (PB)
MANAGING LOCAL SERVICES (PB)
PARTICIPATION AND THE QUALITY OF ENVIRONMENTAL DECISION MAKING (PB)
POLITICS AND THE BUREAUCRACY (PB)
POLITICS OF FERTILITY CONTROL (PB)
POLITICS, POLICY, AND ORGANIZATIONS (HB)
POLITICS, POLICY, AND ORGANIZATIONS (PB)
PUBLIC CHOICE THEORY AND LOCAL GOVERNMENT (HB)
PUBLIC MANAGEMENT
PUBLIC MANAGEMENT (HB)
PUBLIC SERVICE PERFORMANCE
PUBLIC SERVICE PERFORMANCE (PB)
RACE, CLASS AND EDUCATION (PB)
RESEARCH IN URBAN POLICY (HB)
THE CASE AGAINST SCHOOL CHOICE (HB)
THE CASE AGAINST SCHOOL CHOICE (PB)
THE POLITICAL ECONOMY OF REGULATION (HB)
THE POLITICAL ECONOMY OF REGULATION (PB)
THE POLITICS OF AFRICAN-AMERICAN EDUCATION (HB)
THE POLITICS OF AFRICAN-AMERICAN EDUCATION (PB)
THE POLITICS OF HISPANIC EDUCATION (HB)
THE POLITICS OF HISPANIC EDUCATION (PB)
THE POLITICS OF LATINO EDUCATION (HB)
THE POLITICS OF SIN (HB)
THE POLITICS OF SIN (PB)
WHAT WORKS (PB)
WOMEN AND MEN OF THE STATES: PUBLIC ADMINISTRATORS AND THE STATE LEVEL
WOMEN AND MEN OF THE STATES: PUBLIC ADMINISTRATORS AND THE STATE LEVEL
WOMEN AND MEN OF THE STATES: PUBLIC ADMINISTRATORS AND THE STATE LEVEL
WOMEN AND MEN OF THE STATES: PUBLIC ADMINISTRATORS AND THE STATE LEVEL (HB)
WOMEN AND MEN OF THE STATES: PUBLIC ADMINISTRATORS AND THE STATE LEVEL (PB)

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