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Item Details
Title: THE INMATES ARE RUNNING THE ASYLUM
WHY HIGH-TECH PRODUCTS DRIVE US CRAZY AND HOW TO RESTORE THE SANITY
By: Alan Cooper
Format: Paperback

List price: £22.95


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0672316498
ISBN 13: 9780672316494
Publisher: PEARSON EDUCATION (US)
Pub. date: 1 January, 1999
Pages: 288
Description: PLEASE PROVIDE COURSE INFORMATION PLEASE PROVIDE
Synopsis: The Inmates are Running the Asylum argues that, despite appearances, business executives are simply not the ones in control of the high-tech industry. They have inadvertently put programmers and engineers in charge, leading to products and processes that waste huge amounts of money, squander customer loyalty, and erode competitive advantage. They have let the inmates run the asylum. Alan Cooper offers a provocative, insightful and entertaining explanation of how talented people continuously design bad software-based products. More importantly, he uses his own work with companies big and small to show how to harness those talents to create products that will both thrill their users and grow the bottom line.
Illustrations: illustrations
Publication: US
Imprint: Sams Publishing
Returns: Returnable
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