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Item Details
Title: ONE-TO-ONE FUTURE
BUILDING BUSINESS RELATIONSHIPS ONE CUSTOMER AT A TIME
By: Don Peppers
Format: Paperback

List price: £14.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0749914920
ISBN 13: 9780749914929
Publisher: JUDY PIATKUS PUBLISHERS LTD
Pub. date: 30 May, 1996
Edition: New ed
Pages: 464
Description: Shows how to build lasting relationships with customers by customizing services and products for each of them. The authors provide practical examples which explain how selling more goods to fewer people is the key to a more efficient and profitable future.
Illustrations: illustrations
Returns: Returnable
Some other items by this author:
AMELIA'S JOURNEY
AMELIA'S JOURNEY (PB)
AUTUMN SONG
AUTUMN SONG (PB)
BECOMING LUCY
BECOMING LUCY
BERNIE FINDS A FRIEND (PB)
BERNIE GOES TO THE BEACH (PB)
BERNIE'S JOURNEY (PB)
CAROLINE'S CHOICE
CAROLINE'S CHOICE
CHRISTMAS AT HOLLY HILL
CHRISTMAS AT HOLLY HILL (PB)
CHRISTMAS AT STONEY CREEK (PB)
CUSTOMER CHEMISTRY (HB)
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION (HB)
DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER? (PB)
EXTREME TRUST (HB)
FINDING BECKY
FINDING BECKY
LOVE FINDS FAITH
LOVE FINDS FAITH (PB)
LOVE NEVER FAILS
LOVE NEVER FAILS (PB)
LOVE STAYS TRUE
LOVE STAYS TRUE (PB)
LOYALTY.COM (PB)
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS (HB)
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS (HB)
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS (HB)
MORNING FOR DOVE
MORNING FOR DOVE
ONE TO ONE B2B (PB)
RETURN ON CUSTOMER (PB)
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW (HB)
SPRING HOPE
SPRING HOPE (PB)
STUDYGUIDE FOR MANAGING CUSTOMER RELATIONSHIPS BY PEPPERS, DON, ISBN 9780470423479 (PB)
SUMMER DREAM
SUMMER DREAM (PB)
THE ONE TO ONE FIELDBOOK (PB)
THE ONE TO ONE FUTURE (PB)
THE ONE TO ONE MANAGER
THE ONE TO ONE MANAGER (PB)
WINTER PROMISE
WINTER PROMISE (PB)



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