pickabook books with huge discounts for everyone
pickabook books with huge discounts for everyone
Visit our new collection website www.collectionsforschool.co.uk
     
Email: Subscribe to news & offers:
Need assistance? Log In/Register


Item Details
Title: CREATING A CUSTOMER FOCUS CMIOLP
By: Kate Williams
Format: Electronic book text

List price: £25.95


We believe that this item is permanently unavailable, and so we cannot source it.

ISBN 10: 1136413731
ISBN 13: 9781136413735
Publisher: TAYLOR & FRANCIS EBOOKS
Pub. date: 16 June, 2004
Pages: 96
Synopsis: The new edition of the Chartered Management Institute's Open Learning Programme has been updated to include the latest management concepts and methodologies. It includes current management concepts, the changing legal framework in which managers operate and the impact of technology in the work environment. The scope of the workbooks has been broadened to enable more generic and stand-alone use of the materials Each workbook has a new introduction that places the subject area within the context of the managerial role and the end of each section now has a learning summary. The final summaries from the first editions have been replaced with a section entitled Toolkits for Busy Managers that includes links to other workbooks in the series, links to relevant BH / CMI textbooks, further reading, website addresses, and trade journals User & mentor guides are now a downloadable resource from BH website.
Publication: UK
Imprint: Routledge
Returns: Non-returnable
Some other items by this author:
AVOIDING ERRORS IN PAEDIATRICS
AVOIDING ERRORS IN PAEDIATRICS
AVOIDING ERRORS IN PAEDIATRICS
AVOIDING ERRORS IN PAEDIATRICS (PB)
BECOMING QUEEN
BECOMING QUEEN (HB)
BECOMING QUEEN (PB)
BEING CRITICAL (PB)
BEYOND FRAGMENTS
CARING FOR CHILDREN (PB)
COMMUNICATION IN ORGANISATIONS CMIOLP
COMMUNICATION IN ORGANISATIONS CMIOLP
COMMUNICATION IN ORGANISATIONS CMIOLP
COMMUNICATION IN ORGANISATIONS CMIOLP
COMMUNICATION IN ORGANISATIONS CMIOLP
COMMUNICATIONS (PB)
COMPLETING YOUR PHD (PB)
CONSTRUCTION ADJUDICATION AND PAYMENTS HANDBOOK (PB)
CREATING A CUSTOMER FOCUS CMIOLP
CREATING A CUSTOMER FOCUS CMIOLP
CREATING A CUSTOMER FOCUS CMIOLP
CREATING A CUSTOMER FOCUS CMIOLP
DEVELOPING HIGH PERFORMANCE TEAMS CMIOLP
DEVELOPING HIGH PERFORMANCE TEAMS CMIOLP
DEVELOPING HIGH PERFORMANCE TEAMS CMIOLP
DEVELOPING HIGH PERFORMANCE TEAMS CMIOLP
DEVELOPING HIGH PERFORMANCE TEAMS CMIOLP
DEVELOPING PERSONAL POTENTIAL
DEVELOPING PERSONAL POTENTIAL
DEVELOPING PERSONAL POTENTIAL
DEVELOPING PERSONAL POTENTIAL
DEVELOPING PERSONAL POTENTIAL
DEVELOPING PERSONAL POTENTIAL CMIOLP (PB)
DEVELOPING WRITING (PB)
DEVELOPING WRITING (PB)
DEVELOPING WRITING (PB)
DEVELOPING WRITING (PB)
DIVING DEEP INTO FAITH
DIVING DEEP INTO FAITH (HB)
EDGE OF THE FALL
EMMA HAMILTON (HB)
ENGLAND'S MISTRESS
ENGLAND'S MISTRESS (PB)
ENGLAND'S MISTRESS (PB)
EVALUATION OF NURSING DEVELOPMENTS IN CONTINENCE CARE (PB)
FREDERICK THE GREAT
FREDERICK THE GREAT (PB)
GETTING CRITICAL (PB)
GETTING CRITICAL (PB)
GETTING CRITICAL (PB)
HOUSE OF SHADOWS
HOUSE OF SHADOWS (HB)
HOUSE OF SHADOWS (PB)
HOW PEOPLE JUDGE POLICING (PB)
HOW TO STOP TRYING (HB)
IMPROVING COMPETITIVE ADVANTAGE CMIOLP
IMPROVING COMPETITIVE ADVANTAGE CMIOLP
IMPROVING COMPETITIVE ADVANTAGE CMIOLP
IMPROVING COMPETITIVE ADVANTAGE CMIOLP
IMPROVING COMPETITIVE ADVANTAGE CMIOLP
INTRODUCING MANAGEMENT
INTRODUCING MANAGEMENT
INTRODUCING MANAGEMENT
INTRODUCING MANAGEMENT
INTRODUCING MANAGEMENT
INTRODUCING MANAGEMENT (HB)
INTRODUCING MANAGEMENT (PB)
JOSEPHINE
JOSEPHINE (HB)
JOSEPHINE (PB)
MAXIMISING RESOURCES CMIOLP
MAXIMISING RESOURCES CMIOLP
MAXIMISING RESOURCES CMIOLP
MAXIMISING RESOURCES CMIOLP
MAXIMISING RESOURCES CMIOLP
MINDFULNESS ADVENT CALENDAR - 24 EXERCISES FOR EACH DAY
OUR QUEEN ELIZABETH (HB)
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP
PERFORMANCE MANAGER CMIOLP (PB)
PLANNING YOUR DISSERTATION (PB)
PLANNING YOUR DISSERTATION (PB)
PLANNING YOUR PHD (PB)
POSITIVE RECRUITMENT & RETENTION CMIOLP
POSITIVE RECRUITMENT & RETENTION CMIOLP
POSITIVE RECRUITMENT & RETENTION CMIOLP
POSITIVE RECRUITMENT & RETENTION CMIOLP
POSITIVE RECRUITMENT & RETENTION CMIOLP
QUEENS REGNANT (HB)
REFERENCING (PB)
REFERENCING AND UNDERSTANDING PLAGIARISM (PB)
REFERENCING AND UNDERSTANDING PLAGIARISM (PB)
REFLECTIVE WRITING
REFLECTIVE WRITING (PB)
RIVAL QUEENS
RIVAL QUEENS: ELIZABETH I AND MARY (HB)
ROOTS AND FLOWERS
ROYAL PALACES (HB)
SEX AS CRIME (HB)
SEX AS CRIME (PB)
SEX AS CRIME?
SEX AS CRIME?
SEX AS CRIME?
SQUEAK! SQUAWK! ROAR!
STORMS OF WAR (PB)
SUCCESSFUL PROJECT MANAGEMENT
SUCCESSFUL PROJECT MANAGEMENT
SUCCESSFUL PROJECT MANAGEMENT
SUCCESSFUL PROJECT MANAGEMENT
SUCCESSFUL PROJECT MANAGEMENT
SUFFRAGETTE COOKBOOK (HB)
SWINGING THROUGH THE SKY (PB)
THE EDGE OF THE FALL
THE EDGE OF THE FALL (CD)
THE EDGE OF THE FALL (CD)
THE EDGE OF THE FALL (HB)
THE EDGE OF THE FALL (HB)
THE EDGE OF THE FALL (PB)
THE ONLINE LEARNING HANDBOOK
THE PLEASURES OF MEN (CD)
THE PLEASURES OF MEN (PB)
THE RING AND THE CROWN (HB)
THE STORMS OF WAR
THE STORMS OF WAR
THE STORMS OF WAR (CD)
THE STORMS OF WAR (CD)
THE STORMS OF WAR (HB)
THE STORMS OF WAR (HB)
THE STORMS OF WAR (PB)
TIME MANAGEMENT (PB)
USING INFORMATION FOR DECISION MAKING CMIOLP
USING INFORMATION FOR DECISION MAKING CMIOLP
USING INFORMATION FOR DECISION MAKING CMIOLP
USING INFORMATION FOR DECISION MAKING CMIOLP
USING INFORMATION FOR DECISION MAKING CMIOLP
USING INFORMATION FOR DECISION MAKING CMIOLP (PB)
YOUNG ELIZABETH
YOUNG ELIZABETH
YOUNG ELIZABETH (AUD)
YOUNG ELIZABETH (CD)
YOUNG ELIZABETH (CD)
YOUNG ELIZABETH (HB)
YOUNG ELIZABETH (PB)
YOUNG ELIZABETH (PB)

TOP SELLERS IN THIS CATEGORY
How To Become A Rainmaker (Paperback)
Ebury Publishing
Our Price : £10.21
more details
Raving Fans! (Paperback)
HarperCollins Publishers
Our Price : £7.29
more details
The Customer Rules (Paperback)
Profile Books Ltd
Our Price : £10.94
more details
The Trusted Advisor (Paperback)
Simon & Schuster
Our Price : £12.40
more details
People Love You (Hardback)
John Wiley & Sons Inc
Our Price : £13.87
more details
BROWSE FOR BOOKS IN RELATED CATEGORIES
 ECONOMICS, FINANCE, BUSINESS AND INDUSTRY
 business & management
 sales & marketing
 customer services


Information provided by www.pickabook.co.uk
SHOPPING BASKET
  
Your basket is empty
  Total Items: 0
 

NEW
World’s Worst Superheroes GET READY FOR SOME SUPERSIZED FUN!
add to basket





New
No Cheese, Please! A fun picture book for children with food allergies - full of friendship and super-cute characters!Little Mo the mouse is having a birthday party.
add to basket

New
My Brother Is a Superhero Luke is massively annoyed about this, but when Zack is kidnapped by his arch-nemesis, Luke and his friends have only five days to find him and save the world...
add to basket


Picture Book
Animal Actions: Snap Like a Crab
By:
The first title in a new preschool series from Guilherme Karsten.
add to basket