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Item Details
| Title:
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MANAGING GROUP PROCESS
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| By: |
Marvin R. Gottlieb |
| Format: |
Hardback |
| List price:
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£85.00 |
| Our price: |
£76.50 |
| Discount: |
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| You save:
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£8.50 |
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| ISBN 10: |
1567205119 |
| ISBN 13: |
9781567205114 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
QUORUM BOOKS,U.S. |
| Pub. date: |
30 March, 2003 |
| Pages: |
248 |
| Synopsis: |
Aimed at front-line and senior managers faced with ongoing reorganization and an increasingly reluctant workforce, this book examines what it takes to facilitate problem solving, decision-making, and workforce retention and commitment. Gottlieb explains that managers can most effectively facilitate by adopting a hands-on strategy for processes rather than tasks. This book describes the skills and tools needed for leading and managing groups with consistency, commitment, and courage. Six core skills essential to facilitating group processes are presented: Initiating Questioning Active Listening Responding Resolving Closing/Committing Gottlieb discusses the most helpful tools a manager can use for facilitation, including planning, organizing, and directing group processes. Ethical guidelines are provided in conjunction with a discussion of the manager's role in the facilitation process. |
| Illustrations: |
1, black & white illustrations |
| Publication: |
US |
| Imprint: |
Quorum Books,U.S. |
| Returns: |
Returnable |
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