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Item Details
Title: APPRECIATIVE INQUIRY AND KNOWLEDGE MANAGEMENT
A SOCIAL CONSTRUCTIONIST PERSPECTIVE
By: Tojo Thatchenkery, Dilpreet Chowdhry
Format: Hardback

List price: £94.00


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ISBN 10: 1845425901
ISBN 13: 9781845425906
Publisher: EDWARD ELGAR PUBLISHING LTD
Pub. date: 9 February, 2007
Series: New Horizons in Management Series
Pages: 176
Description: Using social constructionist approaches, historical data, and case studies, this work demonstrates that appreciation - or affirmation - is the key ingredient for people to trust each other and overcome their inhibitions and concerns about sharing what they know. It illustrates how systems can be created to institutionalize knowledge sharing.
Synopsis: The authors of this book advance the Appreciative Sharing of Knowledge (ASK), a unique approach by which organizations create a culture that facilitates the sharing of information. Using social constructionist approaches, historical data, and case studies, the authors demonstrate that appreciation - or affirmation - is the key ingredient for people to trust each other and overcome their inhibitions and concerns about sharing what they know. The hyper-competitive culture of many organizations has created a knowledge-hoarding climate that many firms struggle to change. The ASK process can reinvent, in a sustainable manner, how we think about organizing knowledge. By linking practices, artifacts, technologies and managerial skills, the ASK model offers a management framework for a wide range of enterprises. One of the basic tenets put forth is that if knowledge is shared appreciatively, managing knowledge will no longer be an issue. The authors expand on the concept of appreciation and illustrate how systems can be created to institutionalize knowledge sharing. In addition, they give examples of organizations that have planted the seeds for the exchange to happen. Academics and practitioners in the fields of knowledge management and organizational behavior and development will find this innovative study of great value. The findings will also be of great practical use for managers and executives in a variety of firms.
Publication: UK
Imprint: Edward Elgar Publishing Ltd
Returns: Returnable
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