MANAGING AGGRESSION by Ray Braithwaite ( 9780415243797 ) - Books & Audio Books at Pickabook.co.uk

Item Details

Title:

MANAGING AGGRESSION

By:

Ray Braithwaite

Format:

Hardback

List price:

£180.00

Our price:

£162.00

Discount:

10% off

You save:

£18.00

ISBN 10:

0415243793

ISBN 13:

9780415243797

Availability:

Reprinting. This item may be subject to delays or cancellation.

Delivery rates

Stock:

Currently 0 available

Publisher:

TAYLOR & FRANCIS LTD

Pub. date:

27 September, 2001

Series:

The Social Work Skills Series

Pages:

208

Description:

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Synopsis:

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook: * empowers individuals by providing a range of useful useful skills that can help in managing aggression * enables staff placed in difficult or dangerous situations by their employers to address the issue effectively * clarifies the responsibilities of the manager in ensuring staff are safeguarded * builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace. Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Illustrations:

Illustrations

Publication:

Imprint:

Routledge

Returns:

Returnable

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MANAGING AGGRESSION