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Item Details
| Title:
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ARMED FORCES (SERVICE COMPLAINTS AND FINANCIAL ASSISTANCE) BILL (HL)
EXPLANATORY NOTES |
| By: |
Great Britain: Parliament: House of Lords |
| Format: |
Paperback |
| List price:
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£4.00 |
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| ISBN 10: |
0108552403 |
| ISBN 13: |
9780108552403 |
| Publisher: |
TSO |
| Pub. date: |
6 June, 2014 |
| Series: |
House of Lords Bills: Explanatory Notes |
| Pages: |
13 |
| Synopsis: |
The Armed Forces (Service Complaints and Financial Assistance) Bill (HL) deals with two matters: reform of the Service complaints system; payments to charities and other organisations which support the armed forces community. The Service Complaints Commissioner (currently Dr Susan Atkins) said she could not provide an assurance that the current system was working and was critical of how long it took to resolve complaints particularly those relating to bullying, harassment and improper behaviour. She also raised the issue of the level of manpower needed to support the system. The House of Commons Defence Committee, in a report on the work of the Service Complaints Commissioner (8th report of session 2012-13, HC 720, ISBN 9780215054456) recommended the creation of an Armed Forces Ombudsman. The Bill makes the legislative changes needed to take forward the Government's proposed reforms. The Bill creates a Service Complaints Ombudsman to replace the existing Service Complaints Commissioner.It sets out the framework for the redress of service complaints including who can make a complaint and how complaints will be investigated (both internally within the Armed Forces and, if necessary, by the Ombudsman). The Bill introduces a reformed and streamlined appeals process and gives the new Ombudsman powers in relation to the complaints system and also includes a power to make payments to charities, benevolent organisations and others for the benefit of the armed forces community. |
| Publication: |
UK |
| Imprint: |
TSO |
| Returns: |
Non-returnable |
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