MANAGING QUALITY FADS by Robert E. Cole ( 9780195122602 ) - Books & Audio Books at Pickabook.co.uk

Item Details

Title:

MANAGING QUALITY FADS
HOW AMERICAN BUSINESS LEARNED TO PLAY THE QUALITY GAME

By:

Robert E. Cole

Format:

Hardback

List price:

£92.00

Our price:

£80.50

Discount:

12.5% off

You save:

£11.50

ISBN 10:

0195122607

ISBN 13:

9780195122602

Availability:

Usually dispatched within 1-3 weeks.

Delivery rates

Stock:

Currently 0 available

Publisher:

OXFORD UNIVERSITY PRESS INC

Pub. date:

1 January, 1999

Pages:

302

Description:

This book explores the reasons why American industry was so slow to respond to the challenge of high quality goods from Japan in the postwar period.

Synopsis:

US managers tend to look at the quality challenge posed by Japanese industry in the early 1980s as a challenge slowly yet successfully met. Academics see the emergent quality movement as just another fad. This book is about reconciling these images. Can managers learn from fads? Robert Cole explores the reasons behind American industry's slow response to the challenge of high quality Japanese goods, then proceeds to explain the factors which eventually enabled management to address the quality gap effectively. He argues that a variety of institutional factors slowed management's response in the US, and describes the reshaping of institutional forces that lead to sustained quality improvements in the 1990s. Ultimately, this book is about factors inhibiting and supporting organizational learning and provides lessons for all those interested in the issue of organizational transformation.

Illustrations:

8 line drawings

Publication:

Imprint:

Oxford University Press Inc

Returns:

Returnable

Some other items by this author:

HOW DO FAMILIES COPE WITH CHRONIC ILLNESS?