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Item Details
Title: REENGINEERING HEALTH CARE
THE COMPLEXITIES OF ORGANIZATIONAL TRANSFORMATION
By: Terry McNulty, Ewan Ferlie
Format: Paperback

List price: £72.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0199269076
ISBN 13: 9780199269075
Publisher: OXFORD UNIVERSITY PRESS
Pub. date: 26 February, 2004
Pages: 404
Description: This book explores three interlinked themes: the models and nature of organizational change; the implementation of Business Process Reengineering (BPR); and the management of contemporary public sector organizations. The authors describe and evaluate a BPR programme in a major NHS teaching hospital - its successes and its shortcomings.
Synopsis: Organizations are being urged to experiment with new structures and processes. A 'process perspective' on organizing is emerging as a major challenge to 'functional' principles of organizing established during the last century. Business process reengineering is one exemplar of process thinking that has received great attention amongst organizational theorists and practitioners. This in-depth account of business process reengineering within a major NHS hospital is an important contribution to the very limited stock of empirical knowledge about new organizational forms, especially in the public sector. The book combines empirical data gathered through an intensive, comparative case study method with strategic choice and neo-institutional theories to analyse the changing context of public organizations, importation of models of organizing from private to public organizations, and dynamics of public sector transformation.The outcomes of the change programme add to our more general organizational knowledge about (a) the impact of corporate change programmes, particularly in professionalized and public sector settings, (b) impediments and enablers of lateral organizing structures and processes, and (c) contradictions within the New Public Management between functional and process principles for organizing.
Illustrations: numerous tables and figures
Publication: UK
Imprint: Oxford University Press
Returns: Non-returnable
Some other items by this author:
ANALYSING HEALTH CARE ORGANIZATIONS
ANALYSING HEALTH CARE ORGANIZATIONS
ANALYSING HEALTH CARE ORGANIZATIONS
ANALYSING HEALTH CARE ORGANIZATIONS (HB)
ANALYSING HEALTH CARE ORGANIZATIONS (PB)
KNOWLEDGE TO ACTION? (HB)
LEADERSHIP IN THE PUBLIC SECTOR
LEADERSHIP IN THE PUBLIC SECTOR
LEADERSHIP IN THE PUBLIC SECTOR
LEADERSHIP IN THE PUBLIC SECTOR
LEADERSHIP IN THE PUBLIC SECTOR
LEADERSHIP IN THE PUBLIC SECTOR (HB)
LEADERSHIP IN THE PUBLIC SECTOR (PB)
MAKING WICKED PROBLEMS GOVERNABLE?
MAKING WICKED PROBLEMS GOVERNABLE? (HB)
MANAGING CHANGE (HB)
MANAGING CRISIS AND CHANGE IN HEALTH CARE (HB)
NEW PUBLIC MANAGEMENT
NEW PUBLIC MANAGEMENT
NEW PUBLIC MANAGEMENT
NEW PUBLIC MANAGEMENT
NEW PUBLIC MANAGEMENT
NEW PUBLIC MANAGEMENT (HB)
NEW PUBLIC MANAGEMENT (PB)
ORGANIZING AND REORGANIZING
ORGANIZING AND REORGANIZING (HB)
ORGANIZING AND REORGANIZING (PB)
POLITICS OF MANAGEMENT KNOWLEDGE IN TIMES OF AUSTERITY (HB)
REENGINEERING HEALTH CARE (HB)
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS (HB)
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS (HB)
STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS (PB)
THE NEW PUBLIC MANAGEMENT IN ACTION (HB)
THE NEW PUBLIC MANAGEMENT IN ACTION (PB)
THE OXFORD HANDBOOK OF HEALTH CARE MANAGEMENT (HB)
THE OXFORD HANDBOOK OF HEALTH CARE MANAGEMENT (PB)
THE OXFORD HANDBOOK OF PUBLIC MANAGEMENT (HB)
THE OXFORD HANDBOOK OF PUBLIC MANAGEMENT (PB)

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