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Item Details
| Title:
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DIGITAL GOVERNMENT AT WORK
A SOCIAL INFORMATICS PERSPECTIVE |
| By: |
Ian McLoughlin, Rob Wilson |
| Format: |
Hardback |
| List price:
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£110.00 |
| Our price: |
£96.25 |
| Discount: |
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| You save:
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£13.75 |
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| ISBN 10: |
0199557721 |
| ISBN 13: |
9780199557721 |
| Availability: |
Usually dispatched within 1-3 weeks.
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| Stock: |
Currently 0 available |
| Publisher: |
OXFORD UNIVERSITY PRESS |
| Pub. date: |
4 July, 2013 |
| Pages: |
234 |
| Description: |
Drawing upon extensive research from inside live projects, the book examines the use of digital technologies to provide more joined-up public services, and combines cross-disciplinary insights to provide a new social informatics perspective on digital government. |
| Synopsis: |
Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy. In the UK and beyond, front-line service providers and citizens have been slow to take up digital services whilst major projects have floundered. This book takes a fresh look at this vital area for public policy and practice. Informed by over ten years of original research on the 'inside' of projects to put local services on-line, the authors combine cross-disciplinary insights to provide a new social informatics perspective on digital government. Experiences in areas such as health and social care are used to illustrate the dangers of 'over-integration' when key decisions are left to system designers, as they seek to integrate information in centralized systems. The authors argue for a new 'architectural discourse' to change the way that systems are deployed, evolve, and are governed.This leads to the conclusion that increased coordination of public services in a digital economy is better achieved through federated rather than integrated services that recognize the infrastructural nature of information systems and the essential role of co-production in their future evolution |
| Publication: |
UK |
| Imprint: |
Oxford University Press |
| Returns: |
Returnable |
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