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Item Details
| Title:
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TRICKY BUSINESS LETTERS
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| By: |
Gordon Wainwright |
| Format: |
Paperback |
| List price:
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£20.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0273644963 |
| ISBN 13: |
9780273644965 |
| Publisher: |
PEARSON EDUCATION LIMITED |
| Pub. date: |
30 November, 1999 |
| Edition: |
2nd edition |
| Pages: |
208 |
| Description: |
This text offers over 150 letters for all sorts of tricky business occasions to make life easier and more productive. |
| Synopsis: |
Letters are one of the essential features of modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, deal with a complaint from a member of staff or ask the Inland Revenue for more time to pay?Packed full of written situations faced by manager's everyday, this book offers over 150 letters to make life easier and more productive. The author explains how, when and why to use the techniques he suggests and includes letters to customers, suppliers, staff, distributors, the media, public sector organisations, landlords, tenants and more. Adapt the letters in this book to meet your own requirements, and get your own way more of the time! |
| Publication: |
UK |
| Imprint: |
Financial Times Prentice Hall |
| Returns: |
Non-returnable |
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