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Item Details
| Title:
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UNDERSTANDING, MANAGING AND IMPLEMENTING QUALITY
FRAMEWORKS, TECHNIQUES AND CASES |
| By: |
Jiju Anthony (Editor), David Preece (Editor) |
| Format: |
Hardback |
| List price:
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£190.00 |
| Our price: |
£171.00 |
| Discount: |
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| You save:
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£19.00 |
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| ISBN 10: |
0415222710 |
| ISBN 13: |
9780415222716 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
20 December, 2001 |
| Pages: |
256 |
| Description: |
Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. |
| Synopsis: |
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing. |
| Illustrations: |
Illustrations |
| Publication: |
UK |
| Imprint: |
Routledge |
| Returns: |
Returnable |
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