HOTEL FRONT OFFICE MANAGEMENT 5E by James A. Bardi ( 9780470637524 )

Item Details

Title:

HOTEL FRONT OFFICE MANAGEMENT 5E

By:

James A. Bardi

Format:

Hardback

List price:

£117.95

Our price:

£106.16

Discount:

10% off

You save:

£11.79

ISBN 10:

0470637528

ISBN 13:

9780470637524

Availability:

Usually dispatched within 3-5 days.

Delivery rates

Stock:

Currently 3 available

Publisher:

JOHN WILEY AND SONS LTD

Pub. date:

5 November, 2010

Edition:

5th Revised edition

Pages:

512

Description:

Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities.

Synopsis:

Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.

Publication:

Imprint:

John Wiley & Sons Ltd

Returns:

Returnable

Some other items by this author:

HOTEL FRONT OFFICE MANAGEMENT