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Item Details
Title:
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HOTEL AND LODGING MANAGEMENT
AN INTRODUCTION |
By: |
A.T. Stutts, James Wortman |
Format: |
Hardback |

List price:
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£149.95 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
0471474479 |
ISBN 13: |
9780471474470 |
Publisher: |
JOHN WILEY AND SONS LTD |
Pub. date: |
3 March, 2005 |
Edition: |
2nd Revised edition |
Pages: |
368 |
Description: |
The operation of hotels, motels, and other lodging facilities presents unique problems for managers. Hotel and Lodging Management, Second Edition addresses the entire operation of a lodging facility, with an emphasis on the interrelationship between its departments. |
Synopsis: |
Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments. This updated Second Edition presents:* New, completely updated chapters on human resources and the sales and marketing departments* Up-to-date case studies reflecting the latest management trends and issues* Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels* New sections on yield management, lodging environments, franchise companies, and management organizationsHotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders. |
Illustrations: |
Illustrations |
Publication: |
US |
Imprint: |
John Wiley & Sons Inc |
Returns: |
Returnable |
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