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Item Details
| Title:
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HOSPITALITY INFORMATION SYSTEMS AND E-COMMERCE
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| By: |
Dana V. Tesone |
| Format: |
Paperback |
| List price:
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£114.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0471478490 |
| ISBN 13: |
9780471478492 |
| Publisher: |
JOHN WILEY AND SONS LTD |
| Pub. date: |
22 February, 2005 |
| Pages: |
304 |
| Description: |
The first edition of a core text, looking at the use of information systems in hospitality. The book concentrates on the management decisions necessary to effectively purchase, implement and execute technology initiatives in a hospitality facility. * Covers technology used in each segment of the hospitality industry (i.e. |
| Synopsis: |
Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation.Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce:* Provides an overview of information technology basics, including computer hardware, software, and networks* Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business * Features interviews with information technology professionals in the hospitality industry* Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation* Contains a practical glossary of technical terminologyHospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic. |
| Publication: |
US |
| Imprint: |
John Wiley & Sons Inc |
| Returns: |
Returnable |
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