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Item Details
Title: INCIVILITY
THE RUDE STRANGER IN EVERYDAY LIFE
By: Philip Smith, Timothy L. Phillips, Ryan D. King
Format: Paperback

List price: £28.99
Our price: £25.37
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ISBN 10: 0521719801
ISBN 13: 9780521719803
Availability: Usually dispatched within 1-3 weeks.
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Publisher: CAMBRIDGE UNIVERSITY PRESS
Pub. date: 26 August, 2010
Pages: 232
Description: This book analyses everyday encounters with rudeness and asks what can be done to improve civic life in a world of strangers.
Synopsis: Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.
Illustrations: 16 b/w illus. 38 tables
Publication: UK
Imprint: Cambridge University Press
Returns: Returnable
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