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Item Details
Title: COMPR RETAIL REDINES CERT PREP
By: GREENE, TOWNSLEY, CSTG
Format: Digital

List price: £374.40


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0538439963
ISBN 13: 9780538439961
Publisher: CENGAGE LEARNING, INC
Pub. date: 1 August, 2004
Synopsis: Get prepared for the National Retail Federation (NRF) Foundation's National Professional Certification in Customer Service! Retail Readiness is an online and/or print-based certification prep program. The comprehensive online prep course covers retail, customer service, and selling. The Retail Readiness text serves as an optional print resource and study tool--use it alone or to support the online materials. All solutions are included right in the text to make preparation easy and complete. So, the choice is yours--online, print, or both. These materials provide a strong foundation in customer service, retail, and selling and prepare users for the Certification Exam.
Publication: US
Imprint: South-Western
Returns: Non-returnable
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