| Title:
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INCREASING PATIENT SATISFACTION
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| By: |
Roberta Messner, Susan Lewis |
| Format: |
Hardback |
| List price:
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£31.95 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0826192505 |
| ISBN 13: |
9780826192509 |
| Publisher: |
SPRINGER PUBLISHING CO INC |
| Pub. date: |
15 January, 1996 |
| Pages: |
271 |
| Description: |
The authors draw from the principles of Continuous Quality Improvement and other lessons learned from the business world, in addition to nursing's rich tradition of service. Written with warmth, sensitivity, and clarity, the book is an excellent resource for nursing students and practicing nurses. A suitable text for inservice training. |
| Synopsis: |
The authors draw from the principles of Continuous Quality Improvement and other lessons learned from the business world, in addition to nursing's rich tradition of service. Written with warmth, sensitivity, and clarity, the book is an excellent resource for nursing students and practicing nurses. A suitable text for inservice training. |
| Illustrations: |
1 form |
| Publication: |
US |
| Imprint: |
Springer Publishing Co Inc |
| Returns: |
Non-returnable |