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Item Details
Title: SOCIAL MEDIA AND CRISIS COMMUNICATION
By: Lucinda L. Austin (Editor), Yan Jin (Editor)
Format: Electronic book text

List price: £36.99


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ISBN 10: 131760797X
ISBN 13: 9781317607977
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 3 July, 2017
Pages: 472
Synopsis: Social Media and Crisis Communication provides a unique and timely contribution to the field of crisis communication by addressing how social media are influencing the practice of crisis communication. The book, with a collection of chapters contributed by leading communication researchers, covers the current and emerging interplay of social media and crisis communication, recent theories and frameworks, overviews of dominant research streams, applications in specific crisis areas, and future directions. Both the theoretical and the practical are discussed, providing a volume that appeals to both academic-minded readers as well as professionals at the managerial, decision-making level. The audience includes public relations and corporate communication scholars, graduate students studying social media and crisis communication, researchers, crisis managers working in communication departments, and business leaders who make strategic business communication planning. No other volume has provided the overarching synthesis of information regarding the field of crisis communication and social media that this book contains. Incorporated in this volume is the recent Social-mediated Crisis Communication Model developed by the editors and their co-authors, which serves as a framework for crisis and issues management in a rapidly evolving media landscape.
Illustrations: 4 Line drawings, black and white; 13 Halftones, black and white; 27 Tables,
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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