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Item Details
| Title:
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THE VIRTUAL REFERENCE DESK
CREATING A REFERENCE FUTURE |
| By: |
R. David Lankes (Editor), Eileen Abels (Editor), Saira N. Haque (Editor) |
| Format: |
Paperback |
| List price:
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£97.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1555705553 |
| ISBN 13: |
9781555705558 |
| Publisher: |
NEAL-SCHUMAN PUBLISHERS INC |
| Pub. date: |
1 October, 2005 |
| Series: |
Virtual Reference Desk S. |
| Pages: |
226 |
| Description: |
Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? This book aims to guide librarians through training and staffing models, by looking at these models' performance standards and evaluation tools. |
| Synopsis: |
Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service. In addition, the chapters - all updated and expanded versions of the conference presentations - explore digital projects, management, service to teens, wireless mobile technology, interpersonal communication, and more. |
| Publication: |
US |
| Imprint: |
Neal-Schuman Publishers Inc |
| Returns: |
Returnable |
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