| Title:
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PERFORMANCE CONSULTING: A STRATEGIC PROCESS TO IMPROVE, MEASURE, AND SUSTAIN ORGANIZATIONAL RESULTS
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| By: |
Dana Gaines Robinson, James C. Robinson, Jack J. Phillips |
| Format: |
Paperback |
| List price:
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£38.00 |
| Our price: |
£34.20 |
| Discount: |
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| You save:
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£3.80 |
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| ISBN 10: |
1626562296 |
| ISBN 13: |
9781626562295 |
| Availability: |
Usually dispatched within 1-3 weeks.
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| Stock: |
Currently 0 available |
| Publisher: |
BERRETT-KOEHLER |
| Pub. date: |
1 June, 2015 |
| Edition: |
3rd Revised edition |
| Series: |
UK Professional Business Management / Business |
| Pages: |
288 |
| Synopsis: |
In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people "jump to solutions" before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before published Alignment and Measurement Model, allowing you to match up organizational needs with appropriate performance consulting initiatives and measures. Profoundly practical, this new edition will enable you to make a difference in your organization that is valued, measurable, and sustainable. |
| Illustrations: |
illustrations |
| Publication: |
US |
| Imprint: |
Berrett-Koehler |
| Returns: |
Returnable |