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Item Details
Title: A GUIDE TO CUSTOMER CARE BEST PRACTICE
CREATING AN OUTSTANDING GUEST EXPERIENCE
Volume: Executive Summary
By: Ken Watson, Kate Logan (Editor), Robert Barkshire (Illus)
Format: Paperback

List price: £10.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1897958285
ISBN 13: 9781897958285
Publisher: BRITISH COUNCIL OF SHOPPING CENTRES
Pub. date: 7 November, 2005
Pages: 8
Illustrations: 4 photos, 1 illustration
Publication: UK
Imprint: British Council of Shopping Centres
Returns: Non-returnable
Some other items by this author:
A GUIDE TO CUSTOMER CARE BEST PRACTICE (PB)
A WORKSHOP APPROACH TO HAMLET (PB)
A WORKSHOP APPROACH TO SHAKESPEARE'S HISTORIES (PB)
A WORKSHOP APPROACH TO SHAKESPEARE'S SONNETS (PB)
APPLICATION OF GEOPHYSICAL TECHNIQUES TO MINERALS-RELATED ENVIRONMENTAL PROBLEMS
AT THE ROUND EARTH'S IMAGINED CORNERS (PB)
BITTER BREAD: RICHARD II AND THE WINTER'S TALE (PB)
CONSUMERS OVER 55 (PB)
FILM IN ENGLISH (PB)
FOREBEARS (PB)
FROM PICTURE BOOK TO LITERARY THEORY (PB)
FUTURE OF BRANDS (PB)
FUTURE OF RETAIL TRANSPORT (PB)
HALF-FORGOTTEN (PB)
INTRODUCING SHAKESPEARE (HB)
MY BEST POETRY UNIT (PB)
ONLINE RETAILING (PB)
SERVICING AREAS FOR SHOPPING CENTRES (PB)
SHAKESPEARE WORKSHOP COMEDIES (HB)
SHAKESPEARE WORKSHOP TRAGEDIES (HB)
SHOPPING PLACES FOR PEOPLE (PB)
STAR-CROSS'D LOVERS: "ROMEO AND JULIET" (PB)
SUCH A MAD MARRIAGE (PB)
TEACHING AND LEARNING ENGLISH WORLDWIDE (HB)
TEACHING AND LEARNING ENGLISH WORLDWIDE (PB)
THE DOGS OF WAR (PB)
THE FOOD OF LOVE (PB)
THE GREEN-EY'D MONSTER (PB)
WORLD WAR II MEMOIRS OF RADAR-REMINISCENCE AND ROMANCE (HB)

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