MEASURING AND VALUING CUSTOMER RELATIONSHIPS by Robert Shaw, David Reed ( 9781898085331 )

Item Details

Title:

MEASURING AND VALUING CUSTOMER RELATIONSHIPS
HOW TO DEVELOP THE MEASURES THAT DRIVE PROFITABLE CRM STRATEGIES

By:

Format:

Paperback

List price:	£795.00
We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10:

1898085331

ISBN 13:

9781898085331

Publisher:

BUSINESS INTELLIGENCE

Pub. date:

29 April, 1999

Pages:

250

Illustrations:

Illustrations

Publication:

Imprint:

Business Intelligence

Returns:

Non-returnable

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