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Item Details
| Title:
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POLICY IN ACTION
THE CHALLENGE OF SERVICE DELIVERY |
| By: |
John Wanna, John Butcher, Ben Freyens |
| Format: |
Paperback |
| List price:
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£29.50 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1921410728 |
| ISBN 13: |
9781921410727 |
| Publisher: |
UNSW PRESS |
| Pub. date: |
1 November, 2009 |
| Pages: |
336 |
| Description: |
Explores how public policy formulation changed and affected the design and delivery of government programs and services. This book presents descriptive accounts of how public services programs are designed and implemented in Australia and how they might be better managed. |
| Synopsis: |
Modern governments have undergone significant change over the past 30 years. Such change has impacted on the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government programs and services in Australia? Policy in Action is the first book to address this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed. |
| Publication: |
Australia |
| Imprint: |
UNSW Press |
| Returns: |
Returnable |
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