| Title:
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CUSTOMER SUCCESS MANAGEMENT
HELPING BUSINESS CUSTOMERS ACHIEVE THEIR GOALS |
| By: |
Michael Kleinaltenkamp |
| Format: |
Hardback |
| List price:
|
£89.99 |
| Our price: |
£76.49 |
| Discount: |
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| You save:
|
£13.50 |
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| ISBN 10: |
3031261771 |
| ISBN 13: |
9783031261770 |
| Availability: |
Usually dispatched within 1-3 weeks.
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| Stock: |
Currently 0 available |
| Publisher: |
SPRINGER INTERNATIONAL PUBLISHING AG |
| Pub. date: |
12 March, 2023 |
| Edition: |
1st ed. 2023 |
| Series: |
Management for Professionals |
| Pages: |
102 |
| Description: |
End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management. |
| Illustrations: |
3 Illustrations, color; 13 Illustrations, black and white; X, 102 p. 16 illus., 3 illus. in color. |
| Returns: |
Returnable |