ACHIEVING SERVICE EXCELLENCE by Robert C. Ford, Myron D. Fottler, Cherrill P. Heaton ( 9788182742703 )

Item Details

Title:

ACHIEVING SERVICE EXCELLENCE
STRATEGIES FOR HEALTH CARE

By:

Robert C. Ford, Myron D. Fottler, Cherrill P. Heaton

Format:

Hardback

List price:	£99.99
We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10:

8182742706

ISBN 13:

9788182742703

Publisher:

PENTAGON PRESS

Pub. date:

30 June, 2007

Publication:

India

Imprint:

Pentagon Press

Returns:

Non-returnable

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