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Title: WHAT IS LEAN SIX SIGMA?
By: Michael L. George, David T. Rowlands, Bill Kastle
Format: Paperback

List price: £12.99
Our price: £9.48
Discount:
27%
You save: £3.51
ISBN 10: 007142668X
ISBN 13: 9780071426688
Availability: Publisher out of stock. This item may not become available.
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Publisher: MCGRAW-HILL EDUCATION - EUROPE
Pub. date: 1 November, 2003
Pages: 96
Description: Offers an introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. This title helps to discover how Lean Six Sigma quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.
Synopsis: This title offers a quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area. Packed with diagrams, cartoons, and real-life examples, "What is Lean Six Sigma?" reveals the four keys of Lean Six Sigma and how they apply to your own job: delight your customers with speed and quality; improve your processes; work together for maximum gain; and, base decisions on data and facts. You'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.
Illustrations: Illustrations
Publication: US
Imprint: McGraw-Hill Professional
Returns: Returnable
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