| Title:
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FRAMEWORKS FOR IT MANAGEMENT
AN INTRODUCTION |
| By: |
itSMF - The IT Service Management Forum, Jan Van Bon, Jan Hendriks |
| Format: |
Paperback |
| List price:
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£31.99 |
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| ISBN 10: |
9077212906 |
| ISBN 13: |
9789077212905 |
| Publisher: |
VAN HAREN PUBLISHING |
| Pub. date: |
31 August, 2006 |
| Pages: |
244 |
| Synopsis: |
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service managers. Written by well known experts in each field, this new publication focuses on explaining the potential value and characteristics of each of these instruments in a clear and structured manner. |
| Illustrations: |
figs, tables |
| Publication: |
Netherlands |
| Imprint: |
van Haren Publishing |
| Returns: |
Returnable |